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Millwood now uses Cape Pack Software to optimize pallet designs. For more information
please download our software overview presentation (Click
here to for .ppt 2mb) or contact us. You may also visit capesystems.com
Millwood is a licensed user of the NWPCA's Pallet Design
System software.
Millwood is a registered member of the International Warehouse Logistics Association (IWLA).
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Frequently Asked Questions |
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OUR COMPANY
Question:
Who is Millwood Inc.?
Answer: Millwood Inc., Inc. is a privately
held corporation with its corporate office located in
Youngstown, Ohio. We are a national supplier of lumber,
pallets and related wood packaging materials. We have
been serving businesses for over 36 years and have established
a network of partnerships with over 200 pallet and lumber
manufacturing facilities across the country. This includes
locations for both new and recycled/re-manufactured pallets.
Millwood is (and has been) an active member of the National
Wooden Pallet and Container Association (NWPCA) for
over 30 years. We offer the following programs/services:
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A. Complete Pallet
Design System (PDS) for pallet application review,
design and evaluation. |
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B. Quality assurance
procedures that require all pallets be manufactured
to the NWPCA "Uniform Standard for Wood Pallets". |
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C. Heat treated,
fumigated or chemically treated pallets that comply
with the current European Union Emergency Requirements
as set forth by the American Lumber Standard Committee
(ALSC) for solid wood packaging exported to Europe
and other countries. |
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D. National
Logistics Management Programs, including JIT "type"
programs. |
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E. Full recycling
programs to retrieve, recover, re-manufacture and/or
return pallets. We can provide "to specification"
reconditioned pallets. |
Millwood has the expertise to assist in controlling
and even reducing lumber packaging "per unit"
costs for most applications. This process will provide
quality pallets and/or lumber products at competitive
prices, backed up with a professional Customer Service
Department.
Question: Who is Liberty Technologies?
Answer: Liberty Technologies creates an innovative relationship
between diversified packaging and material handling manufacturers
and our customers. We combine industry knowledge, creative
engineering experience, quality products and dynamic service
in the following areas:
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A. Material handling
systems |
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B. Corrugated/paper
products |
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C. Unitizing equipment/systems |
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D. Film and bags |
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E. Case packaging/identification
equipment |
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F. System integration
solutions |
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- turnkey applications/systems |
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- installation,
start-up, training and replacement parts |
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- contract servicing
for scheduled preventative maintenance programs |
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- integrated supply
and purchasing programs |
Question: What is the benefit of a Liberty Partnership?
Answer:
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A. The
unique synergy of two (2) strong companies collectively
addressing your packaging requirements. |
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B. A
mutual commitment to growth through quality, products
and services. |
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C. Years of experience
serving “multiple location”, national
accounts with a variety of products. |
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D. Cost reductions
through application analysis and redesign. |
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E. Centralized logistics
to simplify the day-to-day business activities. |
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F. The
ability to provide engineered “turnkey”
packaging systems, as well as installations, service,
training, replacement parts and alternative products. |
Question: What regions are covered by your company?
Answer: Millwood sells to customers around the world
, with a wide network of supply partners supported by
our skilled regional representatives. For a regional look
at our contacts, see our Sales Reps by Region or simply
call (800) 860-4744 for immediate assistance.
Question: What is involved with your customer service
and support?
Answer: Each geographical region has a dedicated
Customer Service Representative to coordinate orders and
expedite delivery of product. They offer services such
as PDS (Pallet Design System), logistics management and
order status information. Customer Service is currently
centralized at our Corporate Office with management/ownership
onsite. Daily operational issues are addressed through
our Field Regional Sales Managers with support from Customer
Service group. Personal visits by Regional Sales Managers
and upper management/ownership provide visibility within
the organization for local customer service issues before
they negatively impact the business relationship. Problems
will be resolved immediately to avoid negative impact.
Liberty Technologies employs electrical and mechanical
engineers, service technicians and packaging specialists
that are capable of training personnel in the use of palletizers,
conveyors, stretch and shrink equipment and films as well
as designing, installing and servicing complete turnkey
systems
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