Frequently Asked Questions

TECHNOLOGIES - MACHINERY

Question: Can Liberty supply parts for all Liberty stretch wrap systems?
Answer: Yes. Liberty Technologies inventories and supplies electrical components and mechanical parts for all makes and models, regardless of age and years in service.
 

Question: Do we service old Liberty machines?
Answer: Yes. Our qualified Liberty service technicians and customer service staff can provide “hands on” service and/or provide technical expertise to assist your in-house maintenance personnel to fix, repair and correct any problems your system may be experiencing.
 

Question: Can we provide parts/components for non-Liberty systems?
Answer: Yes. We can provide electrical components and mechanical parts for all brands, makes and models as well as providing service and technical expertise.

Question: Can we retrofit old Liberty machines?
Answer: Yes. Film feed delivery systems, tower extensions, turntable replacement, PLC upgrades and any type of customer upgrades are available.

Question: How many loads per day would justify buying a stretch wrap machine?
Answer: The cost of a stretch wrap machine is easily justified, even with 10-15 loads per day. Hand-wrapping is a time-consuming and physically demanding operation. Stretch wrapping makes it easier and safer, while reducing product damage and labor. Companies that are wrapping manually with film will see significant savings in film usage, as well. For companies that are processing 80 or more loads per day, a stretch wrap machine makes excellent business sense. Production rates go up, labor costs go down, wrapping is more consistent and there is more quality control over the wrapping process to ensure damage-free distribution.

Question: What about loads that need ventilation?
Answer: Liberty designs represent and manufactures a wide range of options for each of our stretch wrap systems. There are several options that take into consideration loads that need to be ventilated, including netting, roping the film instead of wrapping it and flexibility in the wrapping pattern to allow air in and out.

Question: Does load weight make a difference?
Answer: Yes, and chances are there’s a solution to meet your load weight challenge. General speaking, though, rotary arm models are best suited for very heavy or very light loads.
 

Question: What is the difference between a turntable stretch wrap machine and a rotary arm machine?
Answer: The main difference is that with the turntable models, the load is placed on a turntable and rotated while being wrapped. With a rotary arm model, the load is stationary and the rotary arm does the wrapping. Load weight can influence machine selection, as can desired speed, specific application, environment and other factors. Some loads are too unstable to be rotated – in which case a rotary arm model would be suitable. Turntable models are generally less expensive and take up less room.
 

Question: I have a small budget now but will probably want to invest in a larger system later. Do you have a solution that facilitates upgrading?
Answer: Liberty provides a specialty system called the WRT-125 and WCRT-125 that features a modular concept for anticipated growth. In other words, the equipment “grows” with your business. You can start now with the semi-automatic machine and then easily transform it into a fully automatic system in the future. For more information, see WRT-125 and WCRT-125.
 

Question: Do you carry replacement parts?
Answer: Liberty offers a full line of replacement parts covering most of the stretch and shrink wrap machinery sold in the marketplace. The parts are available on request through our Customer Service Department. We strongly recommend that our customers obtain replacement parts from us, as we benefit from volume discounts and the expertise that you might require to obtain just the right part. On the other hand, as an added convenience for you, you can also obtain replacement parts from an alternate source, as many parts are non-proprietary.
 

Question: Do you have machines in stock that are ready to be delivered?
Answer: Yes. Liberty warehouses machines at its Youngstown, Ohio location, and many of our supply partners carry stock ready for delivery in various strategic locations throughout the world.  
 

Question: Can a machine be custom-built?
Answer: Yes! We can customize any of our basic models, either by adding one of the many available options, or by working closely with you to design what you specifically need for your operational success. We, along with our supply partners, are open, flexible, innovative and dedicated to 100% customer satisfaction.
 

Question: Who takes care of shipping the equipment?
Answer: We do, and we advise our customers that allowing us to ship the product is to their advantage. We have the skills, the expertise and the connections. We know how to follow each country’s customs procedures, and can prepare and crate according to specific needs when shipping to remote locations or overseas. But, as an added service, customer pick-up can be arranged if more convenient.

Question: Is there any training available to company personnel?
Answer: Definitely. Both Liberty and our supply partners, offer on-site training along with installation to ensure that you and your employees get the most out of your investment. We also have comprehensive documentation and a toll-free number (800) 860-4744 for additional assistance.

Question: What type of warranty does Liberty offer?
Answer: A three (3) year warranty on all components and parts, a lifetime warranty on powered pre-stretch rollers and ten (10) year warranty on ring gear bearings.